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Delivery
Model
.
In
our endeavor to provide dedicated and quality
services at optimum
costs, we setup a customized & exclusive
delivery platform for all our customers. Briefly termed as an
"EBU" each Exclusive
Back-office Unit
SM
is built on the basis of a pre-determined set of guidelines
as per the specific requirement/s and acts as an
extended arm of your own facilities.
.
Know
more about the EBU :
salient
features &
how is it useful
Infrastructure
.
Our
facilities comprise of an expansive service center of 5,000
sq. ft in “Infinity Towers” - the predominant STP unit of
the state of West Bengal, INDIA. Located in the capital city
Kolkata, the Infinity Towers is reputed for its high-end
technology and world-class infrastructure, and houses some of
the world’s most renowned IT players.
.
Why
Kolkata? Some
facts....
Expansion
Plans
.
In
our endeavor to become the “most sought-after” off-shore
outsourcing partner for global corporations, we have
inculcated optimistic growth plans comprising of aggressive
business development targets, supported by a proportionate
growth in resources in terms of infrastructure, technology and
manpower.
Our
short-term target is to expand the size of our current client
service center to more than 200 professionals, extendable to
upto 600 professionals in the second phase. Alliances,
partnerships and acquisitions would play a major role in
realizing our business plans.
| Salient
features of an Exclusive Back-office Unit: |
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Cross
functional, cross technology manpower |
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Best
of breed technology platform |
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Protection
of total Intellectual Property Rights
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Seamless
control mechanism to steer each project |
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Assured
quality |
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Constant
availability of technically and functionally skilled
resources. |
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Controlled
costs by means of the inherent flexibility to ramp up
resources based on the workload. |
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Faster
initiation and kick-off for each assignment. |
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Task
based approach leading to a major reduction in time
and effort. |
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Better
accessibility and hence closer, and more direct
monitoring of projects. |
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Efficient
execution due to tailor-made resource application and
replication of the master environment while creating
the EBU. |
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Higher
response time. |
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| Benefits
of basing a client service center in Kolkata,
West Bengal, INDIA |
|
The
city of Kolkata has a history of more than 300 years
when it was the capital and the primary business hub
of the erstwhile British during the colonial era.
Today, it is one of the busiest metropolis of the
country, houses India’s largest population of
English speaking graduates and is considered to be the
country’s intellectual capital.
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High-end
technology infrastructure |
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Very
low administrative expenses |
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Stable
social and legislative structure |
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Only
Indian metro city with a very low cost of living, hence
ensuring cost effective operations. |
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Large
population of English speaking technical &
non-technical graduate manpower. Besides, it also houses
a huge mass of professionals with global IT exposure.
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